Developer: Enclop · Package: com.enclop.chaincrew · Effective: 4 September 2026
This policy covers the Chain Crew mobile game ("the Game", Google Play package
com.enclop.chaincrew), published by Enclop ("we", "us"). It explains what the
Game collects, who it is shared with, and how to get it deleted. Enclop's
company privacy policy covers our website and
client services and does not apply to the Game.
The short version
Enclop, India. Questions, requests and complaints: enclop.app@gmail.com. We reply to privacy requests within 30 days.
| Data | Why | Where it goes |
|---|---|---|
| Player ID, and your Epic Online Services / Google Play Games identifiers | To recognise you across devices and reinstalls, so your name and items survive | Our servers |
| Display name and username, and your username history | To show you to other players; history keeps usernames unique and reversible after abuse | Our servers; your name is visible to other players |
| Friends, friend requests and room invites | The friends and invite features | Our servers; visible to the players involved |
| Match history and stats | Matchmaking, leaderboards and anti-cheat | Our servers |
| Items owned and Google Play purchase receipts | To grant what you bought and restore it after reinstalling | Our servers; validated against Google Play |
| Gameplay events — session ID, app version, platform, in-game actions | Crash and bug diagnosis, balancing, and detecting abuse | Our servers |
| IP address | Rate limiting and abuse prevention. Not used for advertising and not stored in your profile | Our servers, transiently |
| Advertising ID and coarse device information | To select and measure ads, and to cap how often you see one | Our ad partners — see below |
We do not collect your real name, email address, phone number, precise location, contacts, photos, or payment details.
Ads in Chain Crew are served through Yodo1 MAS, a mediation platform that fills each ad slot from a pool of ad networks. Those networks — not Enclop — receive your device's advertising ID and coarse device and ad-interaction data, and they process it as independent controllers under their own privacy policies. They may use it to personalise ads, measure them, and prevent fraud.
The networks that can appear in Chain Crew are:
Yodo1's own policy is at yodo1.com/en/privacy-policy. The list above reflects the ad partners built into the current version of the Game and changes when the Game is updated.
Chain Crew includes optional in-game voice chat. Voice is transmitted live between players during a match and is processed only in memory for as long as needed to deliver it in real time. We do not record, store, or listen to voice chat, and it is never saved to any server or device.
Microphone access is optional. The Game asks for your permission before using the microphone, you may decline, and you can mute your microphone at any time from the in-game controls or revoke the permission in your device settings. Declining does not prevent you from playing.
All in-app purchases are processed by Google Play. We never see or receive your card number, bank details, or billing address. We receive only a confirmation from Google that a purchase was made, which we verify so the item can be unlocked for you. Refunds are handled by Google Play — see Google Play refunds.
Chain Crew is not directed at children under 13 (or the equivalent minimum age where you live), and it is not distributed under Google Play's Designed for Families programme. We do not knowingly collect personal data from children, and the Game is configured to tell our ad partners that its audience is not child-directed. If you believe a child has given us data, email enclop.app@gmail.com and we will delete it.
Two routes, both free:
Deletion erases your profile, display name, username, friends, device links and item ownership, and releases your username back into the pool. Your Google Play purchase history belongs to your Google account and is not ours to delete — if you play again on the same account, your items are restored.
Depending on where you live you may have the right to access, correct, delete, port, or restrict the processing of your data, to object to it, and to withdraw consent. Email enclop.app@gmail.com — we do not charge for this and we do not degrade the Game for people who exercise these rights. EEA/UK players may also complain to their local data protection authority.
All traffic between the Game and our servers is encrypted with HTTPS/TLS, and access to the database is restricted and logged. Our servers and our staff are in India, and our ad partners operate globally, so your data is transferred internationally; those transfers rely on the standard contractual clauses or the equivalent safeguard for your region.
We will update this page when the Game changes, and the date at the top will change with it. If a change materially affects your rights we will say so in the Game before it takes effect.
Enclop — Chain Crew
Email: enclop.app@gmail.com
Terms: enclop.com/chaincrew/terms